Ascend Lead (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information in connection with our services. By accessing or using our website, www.ascendleads.in, or purchasing leads from us, you agree to the terms of this policy.

1. Who We Are
Ascend Lead is a lead aggregation and distribution platform that supplies student leads to licensed and verified overseas education consultants.
We do not offer consulting services directly to students, nor do we act as admission agents.

2. Information We Collect
We collect personal and business data from two main sources:
From Lead Partners and Data Sources (Student Information):

• Full Name
• Contact Number & Email Address
• Preferred Country/Course/Intake
• Academic Background & Study Intentions
  From Clients (Consultants & Agencies)
• Business Name & Registration Details
• Contact Information
• Payment Details
• Order History & Support Records

3. How We Use This Information
We use collected information to:

• Deliver qualified student leads to verified clients
• Respond to client queries and support requests
• Improve our products, website experience, and lead-matching system
• Monitor and prevent fraud or misuse
• Fulfill legal and regulatory obligations

4. Data Sharing & Disclosure
We do not sell or rent personal information. Data is shared:

• Only with verified clients who agree to our Terms & NDA
• With trusted third-party service providers (e.g. Razorpay, CRM tools, analytics platforms) under strict confidentiality
• When legally required by government agencies or regulatory authorities

5. Data Security
We implement robust measures to protect your data, including:

• End-to-end SSL encryption on our platform
• Restricted internal access based on roles and need-to-know basis
• Regular data audits and compliance reviews
• Secure cloud storage through trusted providers

6. User Consent & Data Rights
We honor all data rights under applicable laws.
Students whose data we receive can:

• Request access to their personal data
• Request corrections or deletion
• Withdraw consent by contacting us at privacy@ascendleads.in
  We verify identity before processing such requests.

7. Cookies & Tracking Technologies
Our website uses cookies, pixels, and third-party analytics tools to:

• Track user behavior and improve user experience
• Measure campaign performance
• Offer personalized content
• You can control cookie settings via your browser preferences.

8. Data Retention
We retain data only for as long as necessary to fulfill the purpose it was collected for, or as required by law.
Client and lead data are periodically reviewed for deletion or anonymization when no longer in use.

9. Children’s Privacy
Our services are strictly for users above 18 years of age.
We do not knowingly collect data from minors. If you believe a minor’s data has been shared with us, please contact us immediately for removal.

10. Policy Updates
We may update this Privacy Policy to reflect changes in legal, technical, or business practices.
Any updates will be posted here with a revised “Last Updated” date. We encourage you to review this policy periodically.